Privacy Policy

1. Data Controller

Gridoma Belgium
Leuvensesteenweg 177, 3191 Boortmeerbeek, Belgium
Email: balustrade@gridoma.be
Phone: +32 472 42 34 05

2. Data We Collect

We only collect data you voluntarily submit through our contact form:

• Full name
• Email address
• Phone number (optional)
• Message content

We set no tracking or advertising cookies. Google Maps only loads if you explicitly click the "Show map" button.

3. Purpose and Legal Basis

Your data is used solely to respond to your enquiry or quote request. The legal basis is legitimate interest (Art. 6(1)(f) GDPR) — processing your request is an action you have voluntarily initiated.

4. Retention Period

Your data is retained for as long as necessary to handle your enquiry and any follow-up, then deleted in accordance with our legal obligations.

5. Data Sharing

Your data is never sold, rented or shared with third parties for commercial purposes. It is forwarded by email to our internal team only. If you choose to load Google Maps, Google may set cookies according to their own privacy policy.

6. Your Rights

Under GDPR you have the following rights:

• Right of access to your data
• Right to rectification
• Right to erasure ("right to be forgotten")
• Right to restriction of processing
• Right to object

To exercise these rights, contact us at balustrade@gridoma.be.

7. Supervisory Authority

You have the right to lodge a complaint with the Belgian Data Protection Authority (APD/GBA):
www.dataprotectionauthority.be